Hillsboro, Ohio (November 1, 2007) — NCB, a leading community bank in southwestern Ohio, has named Fiona M. Pendell Assistant Vice President and Branch Manager of the Fayetteville office.
“We are pleased to have someone with Fiona’s knowledge and experience managing NCB’s Fayetteville office,” said Debra Shoemaker, Co-President of NCB Ohio. “She was a natural choice to manage our Fayetteville team and we’re excited to have an employee of her caliber in this position.”
In this role, Mrs. Pendell will be responsible for the managing the full-service branch’s profitability, operations and executing strategic sales and marketing plans. As Assistant Vice President and Branch Manager, her expertise will undoubtedly benefit the Fayetteville community, providing a unique opportunity to work with a financial institution capable of meeting their current loan and deposit needs, and fully committed to serving them in this dynamic financial and economic environment.
In addition to this new role, Mrs. Pendell will continue to assist customers with first and second mortgages, home equity lines of credit and helping first-time homebuyers get grant money based on availability and eligibility. She has also served as a Residential Loan Officer for NCB at the Hillsboro Main Office where she for worked directly with customers and real estate agents to assist them both in addressing their buyers’ financial needs.
Mrs. Pendell is a graduate of Hillsboro High School and has taken classes at the University of Cincinnati and Southern State Community College. In addition, she has received three certificates of completion from the Fannie Mae’s Housing Finance Institute. A life long resident of Highland County, Mrs. Pendell is an active member of Union Church of Christ.
According to the independent research firm, R.S. Carmichael & Co, in a recently completed Customer Satisfaction Service Quality report, NCB ranks among the highest banks in superior service. A sampling of the results indicates 93 percent of the Bank’s Ohio customers were “highly satisfied” with the Bank and feel that their NCB relationship is “highly-valuable” and would be “highly likely to recommend” the Bank. These positive comments, among others, are just some of the many reasons NCB has experienced such great success in Ohio and on a national basis.
The Bank has grown significantly in Ohio over the past 11 years, increasing both its deposits and loan market share and implementing a long-term growth strategy to become a leading community bank in the state. The Bank offers commercial and personal banking services to NCB’s customers nationwide. NCB utilizes its deposit base to fund loan products, resulting in more competitive pricing for customers. Its primary focus is on mortgage banking services, merchant services, cash management and a wide variety of consumer products and services.
NCB is dedicated to strengthening communities nationwide through the delivery of banking and financial services, complemented by a special focus on cooperative expansion and economic development. Headquartered in Washington, DC, NCB also has offices in Alaska, California, New York and Virginia. In addition, NCB has a growing community banking network in southwestern Ohio. To learn more about NCB, visit www.ncb.coop.