Arlington, Va. – (November 29, 2018) – National Cooperative Bank (NCB), a leading financial institution serving cooperatives, their members and socially responsible organizations nationwide, is pleased to announce that T.J. Arrowsmith has joined as NCB’s Operational Risk Officer. Mr. Arrowsmith brings twenty seven years of commercial real estate servicing, asset management and information systems experience to his position.
In this position, Mr. Arrowsmith is responsible for creating a transparent structure for identifying, monitoring, and managing operational risk of NCB’s loan servicing and investor compliance functions. In addition, Mr. Arrowsmith will identify and work with technology partners to provide automated functions within the department to better manage operational risk.
“We are very pleased to welcome T.J. to NCB,” said Kathleen Luzik, Chief Operating Officer of National Cooperative Bank. “As a rated master and special servicer, NCB manages a portfolio of $5.24 billion and T.J.’s extensive experience with commercial real estate servicing and investor reporting is a perfect fit for our organization. In his role, T.J. will oversee the master servicing risk assessment process to ensure all policies and procedures are followed.”
Prior to joining NCB, Mr. Arrowsmith was Senior Vice President, Servicing and Investor Reporting at Capital One Multifamily Finance where he built the servicing and investor reporting team from the ground up and saw an overall portfolio growth from $600 MM to $28B.
Mr. Arrowsmith holds a bachelor’s degree from Penn State University and is currently the sitting Vice Chairman of the McCracken Advisory Council.
