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COVID-19  

NCB Updates

In our current environment, cooperation and working together has never been more critical. We are proactively taking steps to protect the health and well-being of our employees, customers, and community.

NCB will be providing the SBA Payment Protection Program loans to current NCB commercial loan and deposit customers, cooperative businesses and businesses in Highland County, OH. 

As of Friday, April 3rd, we are currently not ready to accept applications as the SBA has not provided adequate guidance to us on how the program will be effectively administered. We will post the application and guidelines once they are finalized by SBA. 

Co-op Housing, HOA and CRE Customers

If your business has been impacted, please review the form below and send the required information to your asset manager so that NCB can review the hardship request.

Loan Hardship Request Forms: 

Co-op Housing Loan Hardship Form 
CRE Loan Hardship Form 
HOA Loan Hardship Form

 

Commercial Customers

If your business has been impacted, please contact your account manager or loan officer to discuss a loan modification.  

Consumer and Branch

Effective Monday, March 23, 2020, NCB will temporarily close the branch lobby to foot traffic. The drive-thru will remain open and in-person appointments may be made by calling (937) 393-4246. Our drive-thru hours are: 8:30 am-6:00 pm Monday – Friday and 8:30 am-2:00 pm on Saturday.

We encourage consumers to utilize online banking and NCB's mobile banking services.  

Lockbox Customers

NCB is operating with no customer disruption. Staff is available Monday through Friday from 9 am - 5 pm EST. Like many of you, most of our staff is working remotely and we are taking advantage of our digital infrastructure to help limit in-person meetings. Please continue to contact lockbox support for daily operational requests.

 



Resources

Below are some co-op resources to share with your children while at home. 

Co-op Coloring Book 

Contact NCB